14 Google Analytics Product Announcements from the 2013 #GASummit

GA-Partner-Summit-2013-Stage.jpg

The second part of the 2013 Google Analytics Summit Keynote involved Babak Pahlavan, Director of Product Management for Google Analytics announcing several updates to the product. He promises a Jam Packed session of showing what Google Analytics is doing to match the product to the key focuses outlined in Paul Muret’s keynote the Data Opportunity of Access, Empower, Act.

Babak Pahlavan Keynote

There will be two main focus areas for where Google Analytics plans to take the direction of the product: Enterprise and Mobile. This is obviously in response to shifting trends in the marketplace, as well as requests from Google’s premium analytics customers.

New GA Focus Areas

As Babak says, we are entering the era of data driven opportunities. Google Analytics has a huge community of vocal users who are giving input suggestions for where to take the product moving forward. Google wants to focus more on enterprise features as well as mobile. These are both becoming part of Google’s core strategies moving forward.

2013 Google Analytics Releases to Date

Google Analytics has had 70+ launches in 2013 alone. That’s a huge number! 

Google Analytics Launches in 2013 to Date

I always say that Google Analytics seems like it changes once a week. It turns out that it is even more frequent than that!

“We are not slowing down. We are accelerating the pace of development.”

There are 14 announcements today (how am I going to type all of this).

Each of the announcements fits into the core paradigms of the conference of Access, Empower, Act.

1) Access Features

The goal of access is to make sure all of the people in the organization have access to all of the data that surrounds the company. Some challenges need to be overcome before this can be done. Challenges include:

  • Changing sites and tagging
  • Cross device measurement
  • Lots of internal users to manage
  • Lots of web properties and views

Tagging

This all comes down to Google Tag Manager. The purpose of GTM is to simplify the process of tagging websites and I think it serves this purpose quite well. I am a huge fan of Google Tag Manager, and it’s amazing to see how it has grown to serving over 500 million hits per day!

Google Tag Manager Installs

To date, GTM has been focused mostly on the web, but now they have released GTM for native apps. No longer do we have to re-tag code within native apps and then submit to an app store. You can ship the app and then make all of your tagging changes at the server side! That’s a huge development for mobile developers.

Since they believe in eating their own dog food, Google is using Tag Manger in their own Google Analytics app for Android.

The new releases of Google Tag Manager are helping them improve by building features that did not previously work within Google Analytics. This leads to our first announcement: Tracking multiple events happening on a page automatically!

Announcement #1: Auto Event Tracking for GTM

Auto Event Tracking in Google Analytics

Now instead of tagging multiple events on a page using the data layer (which defeated the purpose of tag management in the first place), you can do this within Google Tag Manager automatically. I am so happy about this development!

They are solving one of the biggest deterrents I have seen for GTM to date with this update and making dynamic tag firing the new standard for even tracking.

My Interest Level: Off the Charts

Announcement #2: Enterprise SLA for Google Tag Manager

Google Analytics Premium Service Level Agreement

This feature is mandatory for the acceptance of Google Tag Manager within the enterprise setting, so it was needed to make the product widely adopted by premium customers. This will be rolling out in Q4 of 2013.

My Interest Level: Low

Cross Device Measurement

Cross Device Measurement

Brand new measurement protocol moves from browser based to server side. Also known as Universal Analytics, this allows you to track user centric analytics as opposed to device specific measurement. Make sure to read my post on the Universal Analytics announcement from last years Summit.

Announcement #3 Upgrade to Universal Analytics Tool

Upgrade to Universal Analytics

This is something that I figured had to be coming in the next few months, but it is still great to see it formally announced. With this feature in place, I anticipate a lot more people adopting Universal Analytics.

My Interest Level: High

Total Estimated Conversions in Google AdWords

I’m not sure how this new slide slipped in there, but next Babak talked about the new Google Analytics announcement for tracking estimated conversions in Google AdWords. Read about it here.

Estimated Conversions in AdWords

Catch offline conversions across devices.

Announcement #4: Programmatic API Access for User Controls

Programmatic User Management

This is an enterprise feature that makes user access much easier for big organizations.

My Interest Level: Low

2) Empower the Organization

The goal is to democratize access to everyone in the organization.

Announcement #5: Brand New Acquisition Report

Google Analytics Acquisition Report

I have been using this feature for a few months and I really like the way it brings information to the eye. While I think that there is some room for growth, it is great to see this announced to the public. Rolled out to 100% of users over the next few weeks.

The best part of this feature is the defined channel groupings that allow you to track certain source/mediums as a consolidated group. This is a nice feature for customer acquisition reports.

My Interest Level: High

Announcement #6: Unified Segments Tool

Unified Segments

This feature has been available to all users for a while and makes segmentation significantly more useful.

My Interest Level: Medium

Announcement #7: Dedicated Audience Reports

Demographic Reports

What is missing from Google Analytics today? Demographics! Now you can start to see demographic information in Google Analytics by integrating with Doubleclick.

Implement DC.js on your properties and start to see demographic information inside of your Google Analytics reports. Based on the powerful classifications of the Google Display network.

Demographics are a marketing goldmine and this information can only help Google Analytics reports become more useful.

My Interest Level: High

Announcement #8: Brand new section inside Unified Segments that Allows you to Analyze Entire Data Set

Demographic Reports Segments

How is my audience behaving based on demographic information? Now you can find out by seeing demographic data inside your advanced segments.

My Interest Level: High

Announcement #9: Export Google Analytics Data into BigQuery

Google Analytics Big Query

GA Big Query

Exclusive for GA Premium customers, which is the demographic who would benefit most from this type of data access. Big teams of developers and analysts can do a lot of good with this data. Most small companies will have no idea what any of this means.

While I like the idea of liberating this data and making it available to developers, I wonder how many companies will actually use it. Probably those who can afford to go with GA

My Interest Level: Medium

3) Act on the Data to Improve your Organization

According to Google, Companies have several challenges that prevent them from acting on the data:

  • Reaching Potential buyers
  • Analyze display data to act
  • Act on Apps Campaigns
I personally believe that there are hundreds of other reasons preventing this data from being actionable, but for the purposes of this live blog I’ll leave opinion out of the commentary.
Every day we miss potential buyers because they can’t find what they need on our sites.
Missed Opportunity
96% of traffic is lost from websites (4% on average are converting). Surprised to see the number this high. I think many sites convert much worse.
Remarketing to Find Buyers
What do we do about it? Remarketing helps us find buyers again! Using GA Remarketing and Dynamic Remarketing based on interests, we can bring back high potential users to buy something on our sites.

Announcement #10: Pilot of Doubleclick Campaign Manager (formerly DFA) with GA

Remarketing Lists in GA

This feature allows us to share campaign data between Google Analytics and Doubleclick Campaign Manager for better remarketing performance.

My Interest Level: Medium

Announcement #11: Including Doubleclick Data into Multichannel Funnels

Doubleclick in Multi Channel Funnels

This integration will give us more insight into what is happening on our site and allow us to close the loop from advertising impressions to conversions.

My Interest Level: Medium

Announcement #12: Google Play and Google Analytics Integration

Google Play in Google Analytics

This feature provides new visibility into the full conversion path for companies that have mobile apps. It promises a new level of understanding visitor flow that wasn’t previously available in GA.

My Interest Level: Low

Oh Boy, this is a lot of Announcements…

Lots of Information

BUT WAIT, there’s MORE!

Announcement #13: Google Analytics Academy

Google Analytics MOOC

Google is introducing an opportunity for people to take real online courses taught by Google’s Education team. This follows the MOOC (massive online course) model of education and allows anyone to be trained by Google professionals through the Internet. Personally, this is a little scary for my ability to provide educational services to students, so it will be interesting to see how this affects enrollments for my GA Training courses.

These course will be done through Google Plus hangouts and they promise high quality content and instructors like Justin Cutroni.

My Interest Level: Scared

Announcement #14: In Product Help Videos

Audience Characteristics

Last, every feature in Google Analytics will have an in product video that people can watch for more information about how to use a certain feature. You may have already noticed this in your GA account and you can expect a full roll out in the near future.

My Interest Level: Low

There You Have it, 14 New Features in Google Analytics

Google Analytics 14 Feature Launch Recap

Observations on the direction of Google Analytics moving into 2014

We are seeing a wider gap being created between small advertisers and the enterprise. While all Google Analytics users will benefit from these additions and changes to Google Analytics, many of these features will only be used by a small percentage of the sites that have Google Analytics installed. I am not convinced that these features being available in Google Analytics will encourage more small businesses to advertise on Google, but I can see that these tools may make large advertisers even larger.

From a product investment perspective, it makes a lot of sense that Google would be taking this approach to their product, because the users that fuel the economic engine of both Google Analytics and Google the company as a whole. My main hope is that this balance can be maintained well into the future and that small businesses are not left behind by Google Analytics moving forward. That would create a disastrous imbalance of power in the online marketplace. Please don’t be evil, Google.

 

 

 

 

 

 

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About Jeff Sauer

Jeff Sauer is an independent Digital Marketing Consultant, Speaker and Teacher based out of San Francisco, CA.

  • Ulrik

    GIVE ME CALCULATED METRICS!!!1 :) Oh and allow me to segment funnels. Why all the nonsense, when these basic features are still missing!!
    Buy the way, thanks for posting this :)

  • http://www.jordonmeyer.com Jordon Meyer

    Dang, lots of info here, but really appreciate you putting this together! I’ll be coming back a few more times to digest!

    • http://www.jeffalytics.com/ Jeffsauer

      Glad you enjoyed it, Jordon. Tons of cool updates on top of the others they already announced this year of course!

  • E_3

    “96% of traffic is lost from websites (4% on average are converting). Surprised to see the number this high. I think many sites convert much worse.”

    We have many clients asking us about their conversion rate and how it compares on average. Was this number presented with any other data? (X amount of visits from x amount of websites led to 4% on average converting). Every website is different, but it would be helpful to have an across-the-board conversion average to keep in mind. Just need to know where the figure came from.

    Great coverage, too! Definitely coming back to this often.

    • http://www.jeffalytics.com/ Jeffsauer

      Good question. While it was stated by Google at their conference and is something you can check out on their livestream, I do not recall whether this was saying “our data” indicates this or if it was just to illustrate an example. You might want to watch the livestream to get ultimate clarity. http://www.youtube.com/watch?v=_FnIMZGaSE8

  • http://www.digitaldiscovery.com.pt/ Pedro Menezes Pereira

    Really awesome news!!! Analytics to rule in the digital marketing world!!!

  • http://www.todayswomens.com Gaurav Chauhan

    Hi there!

    Great idea with demographic data. Looking forward to it as well as gender data. The graphs look interesting :)